Hi all,
Before You install System Center 2012 Service Manager, let's go thoe requirement first!
What's System Center Services Manager 2012?
System Center Service Manager 2010 SP1 (SCSM) is an integrated platform
for automating and adapting IT Service Management best practices, such
as those found in Microsoft Operations Framework (MOF)
and IT Infrastructure Library (ITIL), to your organization’s
requirements. SCSM provides built-in processes for change control and
incident and problem resolution. Through its configuration management
database (CMDB) and process integration, Service Manager automatically
connects knowledge and information from System Center Operations
Manager, System Center Configuration Manager, and Active Directory®
Domain Services (AD DS). Service Manager delivers integration,
efficiency, and business alignment for your IT services.
The hardware and software requirements described in this section are based on the following system environment and conditions:
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Up to 20,000 users, with up to 40 to 50 IT analysts providing
concurrent support. Up to 50,000 users and up to 80 to 100 IT analysts
can be supported if 32 gigabytes (GB) of memory is installed on the
servers running Microsoft SQL Server.
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Up to 20,000 supported computers, assuming up to 10 to 12
configuration items (installed software, software updates, and hardware
components) per computer. Up to 50,000 computers can be supported if
32 GB of memory is installed on the servers running SQL Server.
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5,000 incidents per week with three months of retention, for a
total of 60,000 incidents in the Service Manager database for the
20,000-computer configuration, and 2.5 times that for the
50,000-computer configuration.
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1,000 change requests a week with three months of retention, for a
total of 12,000 change requests in the Service Manager database for the
20,000-computer configuration, and 2.5 times that for the
50,000-computer configuration.
What's you need System Requirements for System Center 2012 - Service Manager ?
Hardware Requirements
The
following table lists the recommended hardware requirements for the
individual parts of Service Manager. These computers can be physical
servers or virtual servers.
Hardware requirements table
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Service Manager database
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Dual Quad-Core 2.66 gigahertz (GHz) CPU
8 gigabytes (GB) of RAM for 20,000 users, 32 GB of RAM for 50,000 users (See the Hardware Performance section in this guide.)
80 GB of available disk space
RAID Level 1 or Level 10 drive*
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Service Manager management server
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Dual Quad-Core 2.66 GHz CPU
8 GB of RAM for 20,000 users, 16 GB of RAM for 50,000 users (See the Hardware Performance section in this guide.)
10 GB of available disk space
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Service Manager console
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Dual-Core 2.0 GHz CPU
2 GB of RAM
10 GB of available disk space
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Data warehouse management server
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Dual-Core 2.66 GHz CPU
8 GB of RAM for 20,000 users, 16 GB of RAM for 50,000 users (See the Hardware Performance section in this guide.)
10 GB of available disk space
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Data warehouse databases
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Dual Quad-core 2.66 GHz CPU
8 GB of RAM for 20,000 users, 32 GB of RAM for 50,000 users (See the Hardware Performance section in this guide.)
400 GB of available disk space
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Self-Service Portal: Web Content Server
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Dual Quad-Core 2.66 GHz CPU
8 GB of RAM for 20,000 users, 16 GB of RAM for 50,000 users (See the Hardware Performance section in this guide.)
1 GB of available hard disk space
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Self-Service Portal: SharePoint Web Parts
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Dual Quad-Core 2.66 GHz CPU
8-core, 64-bit CPU for medium deployments**
8 GB RAM recommended
80 GB free hard disk drive space
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Source
Software requirements table
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Service Manager management server
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One of the following operating systems:
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The 64-bit edition of Windows Server 2008 R2 with Service
Pack 1 (SP1) Standard or the 64-bit edition of Windows Server 2008 R2
with SP1 Enterprise
 Note |
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Installation of the Service Manager management server on a computer running Windows Server 2003 is not supported. |
Microsoft .NET Framework 3.5 with SP1*
ADO.NET
Data Services Update for .NET Framework 3.5 SP1 for
Windows Server 2008 R2 (required for the Service Manager management
server). **
Windows PowerShell 2.0
Microsoft Report Viewer
Redistributable, which is available with the
System Center 2012 – Service Manager media.
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Data warehouse management server
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One of the following operating systems:
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The 64-bit edition of Windows Server 2008 R2 with SP1 Standard
or the 64-bit edition of Windows Server 2008 R2 with SP1 Enterprise
| Note |
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Installation of a data warehouse management server on a computer running Windows Server 2003 is not supported. |
Microsoft .NET Framework 3.5 with SP1*
Windows PowerShell 2.0
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Service Manager or Data warehouse databases
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One of the following versions of Microsoft SQL Server Standard or Enterprise:
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The 64-bit version of SQL Server 2008 with SP1
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The 64-bit version of SQL Server 2008 with Service Pack 2 (SP2)
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The 64-bit version of SQL Server 2008 R2
SQL Server Reporting Services (SSRS) in SQL Server 2008 with SP1, SQL Server 2008 with SP2, or SQL Server 2008 R2
Microsoft .NET Framework 3.5 with SP1 is required on the computer hosting the data warehouse databases.*
The
SQL Server collation settings must be the same for the computers
hosting the Service Manager database, data warehouse database, and
Reporting Services database.
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Service Manager console
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One of the following operating systems:
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The 32-bit or 64-bit edition of Windows Server 2008 Standard
or the 32-bit or 64-bit edition of Windows Server 2008 Enterprise
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The 32-bit or 64-bit edition of Windows Server 2008 Standard
with SP2 or the 64-bit edition of Windows Server 2008 Enterprise with
SP2
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The 32-bit or 64-bit edition of Windows Server 2008 R2 Standard or Windows Server 2008 R2 Enterprise
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The 32-bit or 64-bit edition of Windows Server 2008 R2 with
SP1 Standard for the 64-bit edition of Windows Server 2008 R2 with SP1
Enterprise
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Windows 7 Professional and Windows 7 Ultimate
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Windows 7 with SP1 Professional and Windows 7 Ultimate with SP1
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Windows Vista Ultimate with SP2 or Windows Vista Enterprise with SP2
Microsoft
Report Viewer Redistributable, which is available with the
System Center 2012 – Service Manager media.
Windows PowerShell 1.0 or Windows PowerShell 2.0
ADO.NET Data Services Update for .NET Framework 3.5 SP1 for Windows Server 2008 R2. **
Microsoft Analysis Management Objects (AMOs)
Microsoft .NET Framework 3.5 with SP1*
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Self-Service Portal: Web Content Server
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The 64-bit edition of Windows Server 2008 R2 Standard or the 64-bit edition of Windows Server 2008 R2 Enterprise
Microsoft Internet Information Services (IIS) 7 with IIS 6 metabase compatibility installed
A Secure Sockets Layer (SSL) certificate can be used on the IIS server that hosts the Self-Service Portal.
ASP.NET 2.0
Microsoft .NET Framework 4 ****
Microsoft Analysis Management Objects (AMOs)
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Self-Service Portal: SharePoint Web Parts
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One of the following versions of Microsoft SharePoint:
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Microsoft SharePoint Foundation 2010
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Microsoft SharePoint Server 2010
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Microsoft SharePoint 2010 for Internet Sites Enterprise
Software
requirements for SharePoint Web Parts for the Self-Service Portal are
based on Microsoft SharePoint Server 2010 specifications.
You
must install the English language pack in non-English SharePoint
installations so that the Self-Service Portal installs correctly.
|
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Excel Services in SharePoint Server 2010
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Excel
Services in SharePoint Server 2010 is required for hosting dashboards
for advanced analytical reports. For more information about installing
and configuring Excel Services, see Configure Excel Services for a BI test environment.
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Computers accessing the Self-Service Portal
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The following operating systems are supported with the Self-Service Portal:
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Windows Vista
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Windows XP
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Windows Server 2003
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Windows Server 2008
The following browsers are supported with the Self-Service Portal:
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Internet Explorer 8
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Internet Explorer 9
Client computers accessing the Self-Service Portal through a browser require the installation of Microsoft Silverlight 4. ***
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SQL Server Reporting Services
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In
a deployment topology where the computer hosting SSRS is not on the
same computer that hosts the data warehouse management server, you have
to add Microsoft.EnterpriseManagement.Reporting.Code to the global assembly cache.
|
* Microsoft .NET Framework 3.5 with SP1 is included with the System Center 2012 – Service Manager installation media.
** For more information about the ADO.NET Data Service Update
*** To download Microsoft Silverlight 4, see Get Microsoft Silverlight.
**** To download Microsoft .NET Framework 4, see Microsoft .NET Framework 4 (Web Installer).
Microsoft SQL Server 2008
To
download trial software of the English versions of either Microsoft SQL
Server 2008 Standard Edition or SQL Server 2008 Enterprise Edition, see
SQL Server 2008.
To download SP1 for SQL Server 2008, see SQL Server 2008 Service Pack 1.
To download the trial software for the English version of SQL Server 2008 R2, see SQL Server 2008 R2.
For more information about requirements for Microsoft SQL Server 2008, see SQL Server Requirements for System Center 2012 - Service Manager.
Use the following configuration with SQL Server 2008 SP1:
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SQL Server full-text search: Full-text search must be selected
during installation on the computers running SQL Server that will host
the Service Manager and data warehouse databases. For more information
about FTS, see SQL Server 2008 Full-Text Search: Internals and Enhancements.
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SQL Server configured to use case-insensitive databases.
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Service Account configured in accordance with your organization’s requirements.
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The SQL Server Reporting Services (MSSQLSERVER) service,
configured and running. For more information about how to configure the
MSSQLSERVER service, see How to: Verify a Reporting Services Installation.
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For this release, make sure that you use the same collation in
SQL Server on the computers that host the Service Manager database, the
data warehouse database, and the Reporting Services database. For more
information about SQL Server collations, see Using SQL Server Collations.
If
your SQL Server installation is using the default collation
(SQL_Latin1_General_CP1_CI_AS), a warning message appears, as shown in
the following illustration.
 Caution |
|
Support for multiple languages in Service Manager is not
possible when you are using the default collation
(SQL_Latin1_General_CP1_CI_AS). If later you decide to support multiple
languages using a different collation, you have to reinstall SQL Server.
There are no issues with using the default collation with the
English-only installations of Service Manager. For more information
about language support, see Language Support for System Center 2012 - Service Manager. |
You can define the collation when you install SQL Server 2008. During Setup, on the Server Configuration page, click the Collation tab, and then click Customize for both the Database Engine and Analysis Services entries.
SQL Server Reporting Services
When you install SSRS, select the option to install the native mode default configuration. For more information, see Considerations for Installing Reporting Services.
Do not use the same SSRS instance that you are using for Service Manager with any other Service Manager products.
SQL Server Analysis Services
SQL Server Analysis Services (SSAS) is required for Service Manager.
Microsoft .NET Framework 3.5 SP1
Microsoft
.NET Framework 3.5 SP1 is required for running Service Manager.
Microsoft .NET Framework 3.5 SP1 is included with the Service Manager
installation media.
Microsoft .NET Framework 4
The
Self-Service Portal for Service Manager consists of two parts, a web
content server and SharePoint Web Parts. The web content server requires
Microsoft .NET Framework 4. To download .NET Framework 4, see Microsoft .NET Framework 4 (Web Installer).
Microsoft SharePoint Server 2010
The
Self-Service Portal for Service Manager consists of two parts, a web
content server and a SharePoint website. You must install SharePoint Web
Parts on a computer that hosts SharePoint Server 2010. A link to
download SharePoint Server 2010 is on the Service Manager Prerequisites
page in Setup, or you can download an evaluation copy of
SharePoint Server 2010 at Download Microsoft SharePoint Server 2010.
| Important |
|
You must install the English language pack in non-English
SharePoint installations so that the Self-Service Portal installs
correctly. |
Windows PowerShell 2.0
Windows
PowerShell 2.0 is required for Service Manager. You enable
Windows PowerShell 2.0 in Windows Server 2008 using Service Manager. For
more information see How to: Enable Windows PowerShell
Source
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Let's GO:
In first time, download SCSM 2012 HERE 
1 Active Directory Domain controller
1 Server for SCSM 2012
Launch Setup.exe
Click on Service management server
Accept the licence terms and click Next
Click Next
Checking for requirements in progress...
For review the complete prerequisite, click HERE
In my example, all is done except the memory parameter foro my configuration.Normaly, the minimum is 8192 Go.
Insert the SQL Server name and click Next
Insert the SQL Server name and click Next
Create the first new management group, in my example, i take SCSM2012_Admins and click Next
Click Next
Click Next
Choice and click Next (thanks help Microsoft to improve the product, accept the Customer experience improvement program)...
Select Use Microsoft update... and click Next
Click Install
Installation is done, select Open the encryption backup .... and click on Close !!!
Click Next
Click Next
Save the backup file to a location of your choice ...and click Next
Insert the password and click Next
Click Finish
Launch the shorcut to System Center Services Manager and click on Connect
Yes beautiful work to Microsoft SCSM Team !!!, System Center Services Manager is ready to use in your environment!!!
Documentation available for download:
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Document
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Description
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Link
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Planning Guide for System Center 2012 – Service Manager RC
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This
guide helps you understand the hardware and software requirements as
well as software roles you need to prepare for Service Manager before
deployment it for use in your organization. Also in this guide are
general guidelines that can help you plan for the better hardware and
software performance and scalability.
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Download the Planning Guide
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Deployment Guide for System Center 2012 – Service Manager RC
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This
guide helps you deploy System Center 2012 – Service Manager in one of
several different scenarios. The scenarios range from a simple
one-computer scenario to a four-computer scenario that is designed to
support production-type environments. In addition, this guide shows you
how to register a Service Manager management group with the Service
Manager data warehouse so that you can generate reports.
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Download the Deployment Guide
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Administrator's Guide for System Center 2012 – Service Manager RC
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This
guide describes concepts that are important to Service Manager
administrators, and it includes procedures that Service Manager
administrators must perform to configure Service Manager.
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Download the Administrator’s Guide
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Operations Guide for System Center 2012 – Service Manager RC
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This
guide provides information about how to use the Service Manager console
for day-to-day tasks that you perform to manage service desk functions
for your organization’s computer infrastructure.
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Download the Operations Guide
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Authoring Guide for System Center 2012 – Service Manager
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This
guide describes the use, authoring, and customization of management
packs, which allow for customizations in
System Center 2012 – Service Manager.
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Download the Authoring Guide
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Disaster Recovery Guide for System Center 2012 – Service Manager
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This
guide provides information to help you develop a recovery plan for
potential software and equipment failures and to help you recover from
disasters that might affect your Service Manager management server.
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Download the Disaster Recovery Guide
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Upgrade Guide for System Center 2012 – Service Manager RC
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This
guide provides information to help you develop a plan to upgrade to
System Center 2012 – Service Manager RC from the Service Manager SP1 CU2
version.
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Download the Upgrade Guide
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Job Aids for System Center 2012 – Service Manager
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Job
aids are worksheets and resources that can help you create your
deployment plan for System Center 2012 – Service Manager and to
understand how MOF processes relate to Service Manager. They are
designed for you to customize.
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Download the job aids
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For to know more to this great product, it's HERE
